Microsoft first began development of the Interface Manager (subsequently renamed Microsoft Windows) in September 1981. Although the first prototypes used Multiplan and Word-like menus at the bottom of the screen, the interface was changed in 1982 to use pull-down menus and dialogs, as used on the Xerox Star. Microsoft finally announced Windows in November 1983, with pressure from just-released VisiOn and impending TopView.
Windows promised an easy-to-use graphical interface, device-independent graphics and multitasking support. The development was delayed several times, and Windows 1.0 hit the store shelves in November 1985. However, the selection of applications was sparse, and Windows sales were modest. As we can tell by simply looking around any office or computer lab, Windows sales have increased, and today, according to OneStat.com, the Windows OS is installed on 97% of all computers.
Since it's inception Windows has been widely criticized among the geek community for the numerous bugs and incompatibilities present within the operating system. Although these observations may have some foundation in the past, they are perpetuated by it's envious little brothers, Linux and the Macintosh OS. These operating systems share a relatively small share of the market, and are constantly alleging unfair business practices (some of which are true). Today the Windows XP OS rivals all others for stability and ease of use, which is quite an accomplishment for having to implement an operating system that must operate on technology developed by hundreds of manufactures, unlike the Macintosh OS which only must run on machines developed by Apple. With that being said, any machine as complex as Windows is bound to have some bugs, and we will learn some strategies that could be used to not only fix, but to prevent them.
Troubleshooting PCs is one of the most difficult subjects to teach. There is something very instinctual about it, but that urge has to be tempered with scientific research and facts. There are no answers here, only methods to approaching and solving problems. In this class you will learn different methods of PC Troubleshooting and how to invoke these methods by using different aspects of your PC.
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